Policies and procedures

Learner (Student) Handbook

  • See AIE's Learner Handbook

Learner Forms

  • Access/Correct Personal Information Form

  • Application for Credit Transfer

  • Application for Recognition of Prior Learning

  • Complaints and Appeals Form

  • Request for Transcript or Reissue of Qualification

General Policies and Procedures

  • Application and Enrolment Policy and Procedure

  • AIE Intellectual Property Policy and Procedure

  • Cancellation of Learner Enrolment Policy and Procedure

  • Child Safety and Protection Policy and Procedure

  • Intellectual Property Terms and Conditions

  • Learner Access, Equity and Equality Policy and Procedure

  • Learner Privacy Policy and Procedure

  • Learner Withdrawal Policy and Procedure

  • National Training Plan Policy and Procedure

  • Online Course Delivery and Service Standards Policy and Procedure

  • Student Document Retention and Credentials Policy and Procedure

  • Surveys and Evaluations Policy and Procedure

  • Validation and Moderation Policy and Procedure

  • Victorian Pre-Training Review and LLN Policy and Procedure

  • Victorian Skills First Program Eligibility and Fee Policy and Procedure

  • Vocational Placements Policy and Procedure

Policies applicable to international students

  • Completion within Expected Duration of Study Policy

  • Deferment, Suspension and Cancellation of Enrolment Policy

  • International Learner Tuition Fee Refund Policy and Procedure

  • International Student Complaints and Appeals Policy and Procedure

  • Monitoring Course Progress Policy

  • Refund Policy for International Students

  • Safety, Emergency and Critical Incident Policy and Procedure

  • Transfer Between Registered Training Providers Policy and Procedure

Policies regarding VET-FEE HELP & VET Student Loans

  • Domestic Learner Tuition Fee Refund Policy and Procedure

  • Domestic Student Complaints and Appeals Policy and Procedure

  • VETSL Special Circumstances Policy and Procedure

  • Statement of Tuition Assurance - VET Student Loans

  • Statement of Tuition Assurance - VET FEE-HELP

  • VET in Schools Agreements Policy and Procedure

Reports and Quality Indicators

  • 2013 AIE Quality Indicators

  • 2013 Qualification Completions Report

  • 2013 Unit of Competency Completions Report

  • 2015 ASQA Audit Report

  • 2016 AIE Quality Indicator Annual summary Report

  • 2017 AIE Quality Indicators Annual Summary Report

  • 2017 NCVER Student Outcomes Survey

  • 2018 AIE Quality Indicators Annual Summary Report

  • 2018 NCVER Student Outcomes Survey

  • 2020 Quality Indicator Report for AIE website

  • AIE Registration Audit Report