Complaints and Appeals Form If you do not want to complete the form because your complaint involves personal/sensitive issues (such as discrimination, sexual harassment, victimisation or vilification) you can request to make your complaint verbally and confidentially. Name* First Last The course you are currently enrolled in*CUA20215 Certificate II in Creative IndustriesCUA31015 Certficate III in Screen and MediaICT20115 Certificate II in Information, Digital Media and TechnologyICT30118 Certificate III in Information, Digital Media and TechnologyCUA30715 Certificate III in Design FundamentalsCUA51015 Diploma of Screen and Media - Game DesignCUA51015 Diploma of Screen and Media - 3D Animation for Games and Film VFXICT50215 Diploma of Digital and Interactive Games - Game Programming10702NAT Advanced Diploma of Professional Game Development - Game Design10702NAT Advanced Diploma of Professional Game Development - Game Art10702NAT Advanced Diploma of Professional Game Development - Game ProgrammingCUA60615 Advanced Diploma of Screen and Media - 3D Animation and VFX for FilmBSB80615 Graduate Diploma of Management (Learning) specialising in Games BusinessAIE Student ID Number*USI NumberDate of Birth* Date Format: MM slash DD slash YYYY Campus*SydneyMelbourneCanberraAdelaideOnlineEmail Best contact number*Do you wish to nominate an Advocate?*NoYesAdvocate Name First Last Relationship to youAdvocate Email Advocate PhonePlease indicate if this is a*ComplaintAppealSection 1 - Details of ComplaintIndicate the area that your complaint relates to*Assessment resultConduct of other learner/sConduct of trainer/assessorCampus facilities/equipmentManagement decision or processMarketingFinancePlease provide a statement giving full details of your complaint*In this section write a summary of the issue. Including names/titles of people involved, the dates and times of the incident/s and the effect this has had on you.Upload relevant documents Drop files here or Accepted file types: jpg, gif, png, pdf, docx, xlsx. Please upload any relevant documents for example witness statements, assessment work, assessor feedback.Section 2 - Action already takenSummarise the actions you have already taken to resolve this matter.*What was the outcome?*Section 3 - Steps to resolutionDescribe what you want to happen. How can your complaint be resolved?*Section 4 - PrivacyIn compliance with the AIE Privacy Policy and Learner Handbook, the information contained in this form will only be used by AIE for the purposes of investigating the matter and making an informed decision. Information will not be disclosed to a third party unless authorised by you or required by law. Please note that the CEO is required to be notified of all formal complaints. Section 5 - DeclarationDeclaration 1* I declare the information provided, and supporting documentation if applicable, and submitted by me is true and accurate.*Declaration 2* I acknowledge the provision of false or incorrect information may result in the termination of my enrolment with AIE.*Declaration 3* I have reviewed and understand the Complaints and Appeals process in the Learner Handbook.*Section 6 - AppealPlease state why you do not agree with the resolution of your complaint and/or your grounds for appeal.*Provide any new evidence to support your appeal.Upload New Evidence for Appeal Drop files here or Accepted file types: jpg, gif, png, pdf. What would you like to happen?*