Digital Skills for Small Business Skill Set
This skill set addresses the skills and knowledge needed to support small businesses in building a digital presence, transitioning to online solutions and providing online customer service. This skill set will teach you how to create a website to help your business move into the digital space and provide online service to customers. You will also learn how to engage with customers through a variety of social media platforms to expand your clientele and how to securely manage Personal Identifiable Information (PII) a business has access to.
This Skill Set will be delivered on the Adelaide AIE Campus and Online. Delivery will be Mondays, 9am – 4pm for 6 weeks.
To join online you will need a computer at home with Microsoft Office as well as headphones with microphone.
There are no entry requirements for this qualification, however you will be asked to undertake a Literacy, Language and Numeracy (LLN) activity. This is to ensure that you have the required skills to complete the program successfully.
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