Digital Skills for Small Business

This addresses the skills and knowledge needed to support small businesses in building a digital presence, transitioning to online solutions and providing online customer service. This will teach you how to create a website to help your business move into the digital space and provide online service to customers. You will also learn how to engage with customers through a variety of social media platforms to expand your clientele and how to securely manage Personal Identifiable Information (PII) a business has access to.

Study Mode

This will be delivered on the Adelaide AIE Campus and Online. Delivery will be Mondays, 9am – 4pm for 6 weeks.

To join online you will need a computer at home with Microsoft Office as well as headphones with microphone.

Entry Requirements

There are no entry requirements for this qualification, however you will be asked to undertake a Literacy, Language and Numeracy (LLN) activity. This is to ensure that you have the required skills to complete the program successfully.

Topics

  • BSBXCS303

    Securely manage personally identifiable information and workplace information

  • ICTWEB304

    Build simple web pages

  • SIRXCEG006

    Provide online customer service

  • SIRXMKT002

    Use social media to engage customers

Course Fees and Start Dates

If you are on JobTrainer, you will be eligible for a subsidised fee on successful completion.

Otherwise the fees are as below. Please get in touch if you’re not sure which fee you are eligible for.

  • Commencing 25th Jan 2021
  • 9:00 am - 4:00 pm | Mon session
  • 1 Semester (6 weeks)
  • Full Fee: $990
  • Year 10, 11 and 12: $360

Courses fees include a non-refundable enrolment fee ($65).

  • Commencing 25th Jan 2021
  • 9:00 am - 4:00 pm AEDT (daylight savings) | Mon session
  • 1 Semester (6 weeks)
  • Full Fee: $990
  • Year 10, 11 and 12: $360

Courses fees include a non-refundable enrolment fee ($65).

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