Digital Skills for Small Business

This addresses the skills and knowledge needed to support small businesses in building a digital presence, transitioning to online solutions and providing online customer service. This will teach you how to create a website to help your business move into the digital space and provide online service to customers. You will also learn how to engage with customers through a variety of social media platforms to expand your clientele and how to securely manage Personal Identifiable Information (PII) a business has access to.

Study Mode

This will be delivered on the Adelaide AIE Campus and Online. Delivery will be Mondays, 9am – 4pm for 6 weeks.

To join online you will need a computer at home with Microsoft Office as well as headphones with microphone.

Entry Requirements

There are no entry requirements for this qualification, however you will be asked to undertake a Literacy, Language and Numeracy (LLN) activity. This is to ensure that you have the required skills to complete the program successfully.

Topics

  • BSBXCS303

    Securely manage personally identifiable information and workplace information

  • ICTWEB304

    Build simple web pages

  • SIRXCEG006

    Provide online customer service

  • SIRXMKT002

    Use social media to engage customers

Course Fees and Start Dates

If you are on JobTrainer, you will be eligible for a subsidised fee on successful completion.

Otherwise the fees are as below. Please get in touch if you’re not sure which fee you are eligible for.

  • Commencing 25th Jan 2021
  • 9:00 am - 4:00 pm | Mon session
  • 1 Semester (6 weeks)
  • Full Fee: $990
  • Year 10, 11 and 12: $360

Courses fees include a non-refundable enrolment fee ($65).

  • Commencing 25th Jan 2021
  • 9:00 am - 4:00 pm AEDT (daylight savings) | Mon session
  • 1 Semester (6 weeks)
  • Full Fee: $990
  • Year 10, 11 and 12: $360

The student tuition fees as published are subject to change given individual circumstances at enrolment.

Courses fees include a non-refundable enrolment fee ($65).

ACT SKILLED CAPITAL FUNDING FOR TRAINING is available to eligible students living or working in the ACT.

JOB TRAINER funding is available for eligible students living or working in the ACT and is a jointly funded initiative of the Commonwealth, state and territory governments.

Enrolling Soon

Register your interest

  • Hidden
  • Remove the "0" from the front of your mobile number for this field
  • This field is for validation purposes and should be left unchanged.