Digital Skills for Small Business
This addresses the skills and knowledge needed to support small businesses in building a digital presence, transitioning to online solutions and providing online customer service. This will teach you how to create a website to help your business move into the digital space and provide online service to customers. You will also learn how to engage with customers through a variety of social media platforms to expand your clientele and how to securely manage Personal Identifiable Information (PII) a business has access to.
Study Mode
This will be delivered on the Adelaide AIE Campus and Online. Delivery will be Mondays, 9am – 4pm for 6 weeks.
To join online you will need a computer at home with Microsoft Office as well as headphones with microphone.
Entry Requirements
There are no entry requirements for this qualification, however you will be asked to undertake a Literacy, Language and Numeracy (LLN) activity. This is to ensure that you have the required skills to complete the program successfully.
Topics
BSBXCS303
Securely manage personally identifiable information and workplace information
ICTWEB304
Build simple web pages
SIRXCEG006
Provide online customer service
SIRXMKT002
Use social media to engage customers
Course Fees and Start Dates
Course dates coming soon!
If you are on JobTrainer, you will be eligible for a subsidised fee on successful completion.
Otherwise the fees are as below. Please get in touch if you’re not sure which fee you are eligible for.
Reserve your place
This is a direct entry course, no portfolio or interview is necessary.
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